SMC REVIEW

SMC BBB | Researching SMC at the BBB

Whether you are considering joining Specialty Merchandise Corporation or are already a member, you may choose to research SMC at the Better Business Bureau.  The BBB has long been a proven source of reliable information about a company's reputation, including publishing reviews from consumers and any possible complaints about the company.  SMC is no exception, and has a BBB report.

Contact Information

If you want to contact SMC, the BBB lists all possible contact information, including the physical location of SMC. The physical location of SMC is in Simi Valley, California.  The BBB SMC report lists a telephone and fax number for the main location.  The report also gives a website address to ensure you join through the official SMC website, as well as a contact name if you have any questions.  Additional contact information is listed on the BBB SMC report.  When you visit SMC's website, even more contact information is listed depending on your type of inquiry.

Score

The BBB provides businesses with a score based upon reviews, complaints, government issues, length of operation and information provided by the company to the BBB.  The BBB has given SMC a score of C. C represents an average score.  SMC has really done nothing to cause the BBB to give them a lower score, but has not provided enough information to earn a higher score.  The BBB states that in no way does this mean SMC is disreputable.  Instead, the BBB believes SMC to provide what they advertise.

Complaints

The complaints section of the SMC BBB report does not appear to be flattering in any way at first glance. However, if you view the individual complaints, SMC has worked to resolve every single one.  You can view the complaint along with SMC's response to better see SMC's dedication to working with their members, even those who wish to cancel.

Even the BBB has stated that SMC has resolved all complaints.  Complaints against SMC are mainly due to members waiting to cancel after the thirty day trial period.

Reviews

The BBB allows consumers to review businesses.  The only problem with the review section is that past members who did not make the most of their membership tend to give bad reviews just to give SMC a bad name.  When researching SMC through the BBB, read reviews carefully to sort through real reviews and those made by disgruntled members who did not stick to the business plan developed while they worked with a business coach.  Both positive and negative reviews exist for SMC.

Other Considerations

In the Other Considerations section, the BBB discusses businesses that may be similar to or confused with SMC.  On SMC's BBB report, the BBB details two companies that many consumers may confuse with SMC. These companies are scams.  The names are similar, but SMC is in no way affiliated with either company.  The BBB does go on to state that these are not SMC businesses.

Researching SMC through the BBB can help you make an educated decision about whether to join or not.  The BBB sees SMC as a good company.  All you have to decide is whether SMC is right for your needs.